Terms of Service for Demumu

Last Updated: January 13, 2026

Terms of Service for Demumu

Welcome to Demumu, the safety check-in app designed for people living alone. These comprehensive Terms of Service ("Terms") govern your use of the Demumu platform and services.

1. Platform Overview

Demumu delivers:
- Daily safety check-in system
- Emergency contact alerts
- Push notification reminders
- 48-hour check-in window
- One-tap confirmation
- Multiple emergency contacts
- Privacy-focused design
- Cross-platform availability
- Reliable alert delivery
- Peace of mind for solo dwellers

2. Service Access

2.1 Platform Accessibility
The Demumu platform provides:
- Easy mobile access
- Intuitive interface
- Cross-platform compatibility
- iOS and Android support
- Global availability
- Offline capability
- Battery-efficient operation
- Automatic sync
- Fast response times
- 24/7 monitoring

2.2 Performance Standards
Demumu maintains:
- 99.9% uptime target
- Real-time alert delivery
- Minimal notification latency
- Reliable check-in system
- Regular monitoring
- System optimization
- Resource management
- Traffic handling
- Scalable infrastructure
- Performance metrics

3. Usage Guidelines

3.1 Acceptable Use
When using Demumu:
- Set up accurate emergency contacts
- Check in within 48-hour windows
- Keep app notifications enabled
- Maintain updated contact information
- Use for personal safety purposes
- Follow community guidelines
- Respect privacy of contacts
- Report issues promptly
- Keep app updated
- Provide accurate information

3.2 Prohibited Activities
Users must not:
- Abuse the alert system
- Provide false emergency contacts
- Use for harassment purposes
- Disrupt services
- Share account credentials
- Bypass safety features
- Automate check-ins fraudulently
- Interfere with operations
- Violate usage terms
- Misuse emergency alerts

4. Technical Requirements

4.1 System Prerequisites
To access Demumu:
- Compatible smartphone
- Stable internet connection
- Push notifications enabled
- Adequate battery level
- Updated operating system
- Location services (optional)
- Sufficient storage
- Active phone number
- Valid email address
- Emergency contact consent

4.2 Optimal Performance
For best Demumu experience:
- Enable all notifications
- Keep app running in background
- Maintain stable connection
- Regular app updates
- Battery optimization disabled
- Proper permissions granted
- Contact sync enabled
- Backup contacts set
- Settings configured
- Regular check-ins

5. Service Capabilities

5.1 Core Features
Demumu provides:
- Simple check-in button
- Emergency contact system
- Customizable check-in intervals
- Push notification reminders
- Alert escalation
- Contact prioritization
- Status history
- Multiple contact support
- Activity logging
- Safety dashboard

5.2 Alert System
The Demumu platform ensures:
- Immediate alert delivery
- Contact notification chain
- Escalation procedures
- Retry mechanisms
- Delivery confirmation
- Multiple notification channels
- Backup alert methods
- Status tracking
- Response monitoring
- Emergency protocols

6. System Limitations

6.1 Technical Boundaries
Demumu operates within:
- Check-in interval limits
- Contact number limits
- Processing timeframes
- Maintenance windows
- System capacities
- API restrictions
- Geographic limitations
- Storage bounds
- Bandwidth allocations
- Device compatibility

7. Security Protocols

7.1 Infrastructure Security
Our Demumu platform implements:
- End-to-end encryption
- Secure data storage
- Access controls
- Authentication systems
- Monitoring protocols
- Threat detection
- Vulnerability management
- Security audits
- Incident response
- Recovery procedures

8. Service Updates

8.1 System Improvements
Demumu maintains:
- Regular updates
- Feature enhancements
- Security patches
- Performance optimization
- Elderly care features (coming)
- Extended family networks
- Health monitoring integration
- Location sharing options
- Community features
- Quality assurance

9. Support Services

9.1 Technical Assistance
Contact Demumu support:
Email: support@demumu.online
Website: https://demumu.online

9.2 Support Availability
Access assistance through:
- 24/7 monitoring
- Technical support
- Response commitments
- Issue resolution
- Emergency assistance
- Feature guidance
- Documentation access
- Knowledge resources
- Community support
- Training materials

10. Legal Framework

10.1 Governing Principles
These terms establish:
- Usage guidelines
- Liability limits
- Service warranties
- User obligations
- Compliance requirements
- Dispute resolution
- Jurisdiction
- Amendment procedures
- Termination conditions
- Notice requirements

By using Demumu, you acknowledge and agree to these Terms of Service. We maintain the right to update these terms periodically to reflect service improvements and evolving standards. Users are encouraged to review these terms regularly for any changes.

These Terms of Service are designed to ensure optimal platform utilization while maintaining high standards of security, reliability, and user safety. Our commitment to protecting solo dwellers drives continuous improvement in safety check-in services.